Comprehensive rules, legal terms, and investor protections at RAFY Capital.
RAFY Capital Privacy and Financial Data Policy
Effective date: August 2026. Governed by UAE data protection and financial services regulations.
This policy explains what information RAFY Capital collects when you register, deposit, invest, withdraw, or otherwise use this platform, why we collect it, and what rights you have over it. By creating an account you confirm that you have read and accepted this policy.
We collect identity information (full legal name, email address, mobile number, date of birth), verification documents required for identity and Anti-Money Laundering (AML) checks, financial information (deposit and withdrawal wallet addresses, bank details where applicable, transaction history), and technical information (IP address, device and browser data, login timestamps). We do not collect more than is needed to open, secure, and service your account.
Your information is used to verify your identity, process deposits and withdrawals, credit investment returns, detect fraud and account abuse, comply with anti-money-laundering obligations, communicate service and security notices, and improve platform reliability. We do not use your data for purposes unrelated to operating this platform.
We use cookies and similar technologies to keep you signed in, remember preferences, and measure basic platform usage. You can manage cookie preferences through the cookie banner shown on your first visit or through your browser settings. Disabling non-essential cookies does not affect your ability to log in or transact.
Account credentials and transaction records are encrypted in transit and at rest. Access to investor data internally is restricted to staff who need it to perform verification, support, or compliance functions. No online system can be guaranteed completely secure, and you are responsible for keeping your login credentials and two-factor recovery codes confidential.
We do not sell, rent, or trade your personal or financial information to advertisers or data brokers. Limited information is shared only with payment processors needed to complete a deposit or withdrawal, and with regulators, auditors, or law enforcement where we are legally required to disclose it, including under AML reporting obligations.
Deposits are allocated to the investment plan you select and are subject to that plan's return schedule and cycle length, as described in our Terms and Conditions and Deposit, Withdrawal and Refund Policy. All investing carries risk of loss, and information you provide about your investment activity is retained for the duration required by our record keeping and AML obligations.
We retain account and transaction records for as long as your account is active, and for a further period afterward where required by AML, tax, or financial record keeping rules. Data no longer required for these purposes is deleted or anonymized on a regular schedule.
You may request access to, correction of, or deletion of your personal data by contacting support. Requests to delete data that we are required to retain for AML, tax, or dispute resolution purposes will be honored once the applicable retention period has passed.
This platform is restricted to individuals aged 18 and over. We do not knowingly collect information from minors. If we learn that an account was opened by someone under 18, the account will be suspended and the associated data removed.
We may update this policy as our services or legal obligations change. Material changes will be posted on this page with a revised effective date. Continued use of the platform after a change is posted constitutes acceptance of the updated policy.
This policy is governed by the laws of the United Arab Emirates. For any privacy related question or request, contact support through the channels listed on our contact page.